NEW! Conflict Communications Training

1 day, Lecture, 1.6 CEUs, $425

Feeling global pressures to consistently innovate, businesses have challenged their employees to transform their work while retaining an archaic process for conflict resolution—a major source of workplace stress and job dissatisfaction. But you can stop the cycle of conflict in its tracks, even if it seems that things have gone too far. This course will teach you:

  • To coach people through conflict
  • To identify different levels and forms of conflict
  • The cycle of conflict and how to break it at any point
  • Why people react differently to conflict, though often in predictable ways
  • A new paradigm—not just new techniques, but a new way of looking at conflict

This course is specifically designed for team leaders and team members who feel ill-equipped to deal with conflict.

Now on a GSA Schedule, GS-00F-0084N

Class Dates and Times

Upcoming sessions of this class have not been scheduled. It may be available by request. Please call 703-683-7453 or 888-2LEARN2 for more information.

Like what you see here but the courses aren't just right for your group? The course is what you need but the dates don't work? We can customize all our courses and deliver them at your location or ours. Please contact our custom training team for more information. Click here for our custom training inquiry form.

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